Why does the Agent show the property without the owner?
Have you ever had a situation where an Estate Agent wanted to show a property without your presence?
Probably yes. Have you wondered why this is the case?
From the owner’s point of view, it may be puzzling, while to us it is something completely commonplace.
Why is it a good idea for the realtor himself to show the property?
1. Saving time.
Properties are best viewed in the daytime, when natural light illuminates the apartment. We can see much more and have a better feeling. It so happens that someone wants to see the property spontaneously, or we are the ones who have to adjust to the client. As you know, each of us has a job, our own responsibilities, and being 24/7 on the phone and with the ability to show the property is usually not feasible. Therefore, Agents often show properties themselves, because they have the time. Many times the owners’ time constraints negate the chance to sell the property to more clients, and thus the time to sell is extended.
2. Experience and knowledge.
Intermediaries, thanks to years of working in real estate, have the necessary knowledge and experience. Not only from the knowledge of sales, but also from human relations. Not every person can be talked to in the same way, we need to adapt to the interlocutor so that he feels more at ease and can trust us. And for this we need a very good knowledge of people’s behavior and characters. This definitely helps in better communication, and thus better and faster sales and better conducted negotiations.
3. Impartiality.
The agent must not be biased because of a conflict of interest. He should listen to the comments of two parties – the customer and the owner. Do not judge or evaluate anyone. Owners of a property are very often attached to it. Many years they often built a particular property, they gave their whole heart to the interiors. However, each of us has a completely different sense of style, aesthetics. As you know, customers discuss with each other in front of sellers. This can be too much for the owner, and very often it so happens that he begins to , “defend” his property. And this should definitely not happen. Each new tenant has his own vision and should be able to realize it without unnecessary comments. This can scare away more than a few people.
4. No unnecessary stories.
We, as humans, like to share our own stories, especially if objects or interiors remind us of various life situations. However, we should keep various stories to our loved ones or our friends. We can say a little too much, and as we all know, each of us has our own experiences and stories, with which all sorts of traumas can be associated. It also happens that owners tell stories about dead people in the rooms in question, about illnesses of people who used all sorts of objects. Sometimes we’ll simply say something that, from our perspective, has absolutely no pejorative overtones – and for a buyer, this can be the deciding factor for not living in a particular place.
5. Distance.
As people who represent the interests of the owners, we can approach the various comments of viewers with detachment. They are not always sincere, sometimes customers are looking for a , “hole in the whole” so that they can negotiate a better price. We are able to coolly accept this and with caution. However, it is different when the owner accompanies us in the presentation of the property. Comments like , “These walls have a tacky color, it is impossible to relax in such a room”, “How could you hang such chandeliers, it does not add to the charm at all, on the contrary”. These are comments certainly out of place, but they happen. To an “outsider” it is easier to accept such criticism than to the owner. And here again we can also mention experience. Having conducted hundreds of sales, such things do not bring us out of balance, nor do they prompt unnecessary discussions.
In conclusion – when handing over a property to an Agent, (having first checked the real estate agency in Warsaw as well as the Agent), you should trust his experience and let him show the house or apartment himself. And in the meantime you can go for a walk, have a coffee or meet up with long-forgotten friends, or do what you never had time for.